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BIC warehouse is highly unprofessional & dodgy. Item didn't arrive after 8 weeks of purchase. Then I asked for the refund, they were completely hesitant and reluctant to send me the refund. They wanted me to knock on my neighbor's door, go to all the local post offices...
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1.0
I didn't like
  • Dismissive and unhelpful attitude
#1100940
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I ordered a 4-inch fur go brush size as the package showed. I received a two and a half inch size did not read the fine print which was very tough to find no managers available it would not help whatsoever with customer service was going to be charged shipping fee and...
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1.0
#1097642
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I received my order ahead of time but the product was broken ehen i open the box. So disappointed.. i contacted them received a quick response asking for pictures. I reply with pictures that was over a week ago still no response from them. I contacted them again still...
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2.2
#1096368
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Bic Warehouse - Wrong Shipment

Bic Warehouse
#1095044
Ordered a Watchdog Battery for sumpump back up power source. Received three teams of computer printout forms instead. Go to Walmart and order
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Bic Warehouse - 4mm gold brads

Bic Warehouse
#1072306
1.0
Details
I ordered three small packages of gold brads and I wanted a full refund but they charged me for restocking and had to pay for returning the items as well. Never ordering from them again. Worst online shopping experience ever.
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Privacy and Data Security

Bic Warehouse - Rip off

Bic Warehouse
#1071458
1.0
Details
Didn't receive what I ordered and it's difficult to get in touch with them. Going to dispute the charge on my card
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

Bic Warehouse - Terrible

Bic Warehouse
#1048683
1.3
Details
It took them 11 days for them to fill the order. I sent 3 emails requesting they cancel the order, all requests were ignored. They finally answered AFTER the item shipped. And its taking 5 days to ship it to me and I live one state away. I've already warned my many fellow crocheters NOT to order yarn from this company. Terrible customer support, terrible turnaround time.
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Billing Practices
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Turnaround Time
Website
I ordered a pk of 4 fly swatters about 2 months ago, which would be in May, 2017 through Walmart web site. I received 1 and was told others would be coming in a couple of weeks. Well still have not received, nor have I gotten a message saying what the problem is. I...
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#1081400
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Ordered some filing cabinets they did not arrive after waiting for pver amonth got a refund then decided i would order again as they cannot help items going missing this item has never arrived ive emailed them and they are just answering from the first order despite...
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1.0
#1047385
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The first time I bought from them via eBay they sent the wrong item. Not just similar but not exact, the complete wrong item not even vaguely related related to the same category as what I ordered. The second time I bought from them they didn't even send the item out....
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2.3
#1040317
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I have placed 8 orders to Bic Warehouse in the past month . I had one issue that I emailed them about and they actually called me.They also waived my restocking fee.The women I spoke to was pleasant and truly wanted to fix the issues I had with this order.It was just a...
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4.9
#1037456
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I ordered supplies on 3/31/17. On 4/7/17 I called to check order status and was told order would process that day and all items were in stock. I checked when I still had not received order by 4/17/17 and order was still processing. I sent a "contact' me email on 4/17,...
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1.0
#1036804
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Ordered 12 yarn skeins they said were in stock on 3/17/2017. When I did not receive the oder week of 3/27 I called. It was difficult to find a number via their website and I have gotten no communications from them regarding this order via email. Received 5 of them week...
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2.1
I liked
  • Price of yarn
I didn't like
  • Long wait time for items
#1031060
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They advertise competitive prices, but charge >300% of MRSP then require a 15% restock fee and for customer to pay return shipping. They will not respond to numerous attempts to correct the problem. Unethical. Shop elsewhere. Specifically their warehouse sells a...
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#1030067
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