Bic Warehouse - Love This Store
I have placed 8 orders to Bic Warehouse in the past month . I had one issue that I emailed them about and they actually called me.They also waived my restocking fee.The women I spoke to was pleasant and truly wanted to fix the issues I had with this order.It was just a miscommunication that I sent with my email so it is partly my fault.
First of all I think everyone needs to give them a break. They just went live a few weeks ago and have to get the bugs out. Second I do understand why they are charging a restocking fee. What they are trying to prevent is people buying stuff on a whim and then having mega returns like Amazon has.
All my merchandise has arrived in perfect condition, in a timely manner, and customer service was great. So please be careful how your word your reviews. I have no idea who owns it, but you can severely affect someone's livelihood.
There return policy is clearly stated so if you didn't read that before placing your order, that is your fault. Always read the fine print before you purchase something.
Reason of review: Fair pricing.
Location: 243 Cortlandt St, Belleville, NJ 07109, USA
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You aren't fooling anyone BIC warehouse. We Know its you.