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Four weeks processing time for a one item order.Requested a refund and this is what I get: "Thank you for contacting us.

Our offices are closed from Wednesday October 4, 2017 3:00 pm EST till Monday October 9, 2017 9:00 am EST. We will also be closed from Tuesday October 11, 2017 3:00 pm EST till Monday October 16, 2017 9:00 am EST. Please expect a follow-up as soon as a Customer Service Representative becomes available after the holiday. Since you are receiving this message, there is no need for you to follow up on your email.

Have a good weekend! Respectfully, Bic Warehouse Customer Service" So basically they are rarely open for business.

I have no clue what holiday they are talking about.Fortunately I bought through WalMart and paid through PayPal so I may have some recourse.

Reason of review: Order processing issue.

Monetary Loss: $27.

Preferred solution: Full refund.

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